File Keepers completes a requested pickup of documents or other records within three business days of placing your order.

You will be asked for the quantity and sizes of your boxes to ensure sufficient labor and equipment will arrive to complete the transfer of your records.

Those with Vital Records, Magnetic Media, and Audio/Visual records are supplied special labels to affix to inventory that requires Secured Storage. In combination with our bar code tracking label, these labels mark the inventory for special handling and processing when it arrives at our Record Center.

Our trained staff members are uniformed, and have a File Keepers' identification badge for security purposes. They remove the designated inventory, collect the necessary paperwork, and provide you with a transaction receipt.

Our fleet of vehicles is professionally maintained, inspected by our drivers on a daily basis and subject to weekly approval by management. Detailed inspection logs and maintenance histories are maintained to ensure the highest levels of safety and security. Our uniformed delivery personnel carry photo identification badges for added security and piece of mind.