Dear Friends,
These are challenging times indeed, both personally and professionally, for every single one of us. But above all else, our hearts go out to those affected by loved ones dealing with adverse health issues related to COVID-19. While we wait to hear news and updates on its status from around the world, it is uplifting to hear about the positive things people are doing in our own communities to help those not able to help themselves. It is encouraging to know that the true spirit of humankind will always shine through during times of struggle.
At File Keepers, we remain open to continue providing mission-critical services to organizations as diverse as hospitals, police departments, municipal governments, and national defense companies. We appreciate your support and patience during this time as we endeavor to provide support as efficiently as possible. Per recommendations by officials related to social distancing, we have reduced staffing levels, so there may be some atypical service delays related to our scanning, shredding, document retrieval, and Laserfiche support services. But rest assured, we will make every available effort to support your needs while continuing to follow the explicit guidelines set forth by the World Health Organization and the CDC to ensure the safety and welfare of our clients, employees and their families. We’re aware that this is a particularly trying time for small businesses. If you have been impacted by a mandatory workforce reduction, we offer a number of other services that can lessen your administrative or accounting burdens. We can receive and scan mail, process checks, and perform other back-of-office tasks. Please don’t hesitate to reach out if you think we can help. We’re here to assist in any way possible.
While the future is unclear at this time, one thing is certain; this, too, shall pass. We are optimistic and hopeful for a speedy end to this global crisis and confident we will persevere by working together, coming together as a global community, and being patient and kind to one another. Thank you for your past patronage, and we look forward to restoring our normal operations in the near future.
Sincerely,
Tom McGovern
File Keepers CEO
